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THIS WEEK IN MEDICAL TRAVEL TODAY Greetings, We may be wrapping up the summer months here in the States, but it feels like medical travel is just heating up worldwide. From a comment issued by the International Medical Travel Association regarding accreditation to the latest research brief on the industry as a whole from the National Center for Policy Analysis, virtually every aspect of the field is currently under discussion and review by a variety of stakeholders. In this issue, we touch upon these topics as well as newly developed group medical tours, all-new insurance products for in vitro fertilization (IVF) treatments abroad -- and we even get Ruben Toral’s perspective on the similarities between medical travel and the auto industry (!). As always, we welcome your thoughts and story ideas. International Medical Travel Association: Accreditation Agencies with Standardized Infrastructure and Oversight Ensure Quality Care, Patient Safety Responds to rising trend of ad hoc “accreditors” Washington, DC – The International Medical Travel Association (IMTA; www.intlmta.org), a not-for-profit association representing the broad and diverse interests of medical travelers and the medical travel industry, has issued a position statement urging organizations and individuals offering accreditation or certification to closely examine their services and infrastructure. The IMTA sets forth its view that it is neither sufficient nor professionally respectable for an organization to simply declare itself a grantor of accreditation while lacking the requisite infrastructure and oversight. “We believe that with patient safety at stake, accreditation standards and processes must be vetted by internationally recognized accreditation organizations and government agencies,” says Steven Tucker, M.D., president of the IMTA and a leading U.S. board-certified medical oncologist. “The emergence of trade groups and others declaring themselves as quality accreditors or certification authorities not only threatens the integrity of existing organizations, but also creates market confusion at a time when global outsourcing of medical care is a growing phenomenon.“ IMTA advocates that all international hospitals and other healthcare institutions be held to high standards, whether through a country’s own regulatory system or through internationally accepted standards set by recognized accreditation authorities, such as the Joint Commission International (JCI) and others. According to healthcare quality expert Sharon Kleefield, Ph.D,Harvard Medical School, “Without tested standards and strict regulation for competent and independent surveys, accreditation becomes meaningless, and patients go unprotected. The international healthcare community must work toward creating and enforcing such standards of accreditation.” Over the years, patients, practitioners, payers, and governments have come to associate accreditation with a trusted and tested body of professionals and regulations, designed to protect healthcare consumers and professionals alike. As patients travel across borders, accreditation of hospitals must continue to offer a minimum baseline level of quality and safety assurance. Increasingly, many countries and health ministries have developed their own sets of quality and safety standards, thereby maintaining local accreditation oversight. Typically, they seek guidance from accreditation organizations with proven international experience, including but not limited to the United States, Canada, and Australia.
“As a result of IMTA’s efforts, we are seeing a trend of would-be ‘accreditors’ deploying more appropriate terminology,” says Tucker. “Those who wish to provide accreditation services in the future need to know there are rules to follow.” For a full text of the IMTA position paper visit: About The IMTA
From Price to Quality to Innovation – How Asia Changes the Game in Cars and Healthcare
Cars and healthcare. For some reason, I see a lot of similarity in these two very different industries. The idea that I can equate medicine with manufacturing perplexes many and ever angers some, but there are some interesting parallels between the two. Asian hospitals are essentially doing the same thing in the U.S. healthcare market. They are attracting U.S. medical tourists on price, delivering on quality, and wowing on service. Look at Bumrungrad International’s new outpatient clinic – the design is changing the way a hospital looks and feels. That’s important to people. U.S. healthcare is over-engineered – building the healthcare equivalent of an SUV, while Asian hospitals are starting to offer the Civic. The second is how U.S. car manufacturers, like General Motors (GM), are competing and winning in Asia by adopting distinctly Asian tactics. GM announced last week that it was expanding its manufacturing facilities in Thailand to meet rising demand for its cars and trucks in Asia and the Middle East. In Asia, GM is making money -- $128 million in the first half of 2008 alone. Back in Detroit, GM is in a death spiral of restructuring, falling sales, layoffs, and a record $10 billion dollar loss. How can GM compete in Toyota’s backyard and thrive when they are getting their lunch eaten in the United States? Because in Asia, G M is quietly reinventing itself as a profitable producer of small, environmentally friendly cars that use South Korean technology, Japanese production techniques, and Thai labor. GM is competitive in Asia because they changed their thinking, business model, and focus. GM broke out of their big engine, U.S. centric, vertically integrated model into a light engine, global platform using strategic partners. These Asian-built GM cars are what the company should be building in Flint, one could argue. Like autos, one of the big opportunities in healthcare is in new product and network development through partnerships. Methodist International, a subsidiary of Methodist Hospital Systems out of Houston, Texas, has signed a management agreement with Emaar Properties, one of the world’s largest property developers, to build and manage 100 hospitals and medical centers in the Middle East over the next decade. Dr. Lynn Schroth, the CEO of Methodist International, is positioning the brand to become a “global healthcare leader with a global network of hospitals.” World-class medical institution partners with world-class property developer to serve world-class cities in high growth markets. Now that’s smart. Globalization is forcing healthcare to look at the world differently. It doesn’t matter if you are producing cars or computers, the market will always favor the low-cost producer of quality goods and services. GM’s experience suggests that Asia is a tough competitor but an even more attractive partner. It’s probably time U.S. healthcare looked at a trade-in. Ruben Toral
Medical Travel Today (MTT):Tell me a bit about the New Life Agency…how long you’ve been around, what’s the agency’s focus, and your role? Trish Taylor (TT): The New Life Agency (NLA) has been around for more than a decade. We exclusively service the assisted reproductive technology industry. We’re the only company specializing in Assisted Reproduction Insurance as a Lloyd's of London cover holder and underwriter. We provide policies for intended parents, surrogates, egg donors, and all the professionals involved in the industry of assisted reproductive technology. That includes IVF clinics, IVF doctors, and the OB/GYNS involved. I’m the president and founder of NLA. Prior to starting NLA I was the co-founder of one of the largest surrogacy and egg donor companies in the United States. It was through that experience that I recognized the need for a specific type of insurance for this high-risk community of people. Our largest policy and greatest need is through the surrogacy bodies we cover. Quite often, these people don’t have access to a major medical policy. That’s because surrogates have a 30 percent higher claims rate than typical deliveries. That’s because there are more multiple pregnancies with surrogates, higher risks, and the potential for increased complications. Over time, the major insurance companies looked at their actuarial data and simply dropped them. All of our claims are serviced by New World Administrators (NWA). We started NWA three years ago to exclusively service our claims. Because of the high risk and number of claims, one of our priorities at NLA is to educate IVF doctors, the surrogates, and patients. We feel it’s very important for them to understand that there is over-fertilization taking place. In the case of the IVF doctors, they don’t see the deliveries. They don’t appreciate the stresses and complications that multiple births can cause. The surrogate’s body is experiencing more damaging claims due to over-fertilization. In addition to surrogates, we also insure egg donors. There can be complications for egg donors, and there are many weeks of medication prior to the harvesting. We provide policies for the intended parent or parents to cover those complications. MTT: How did you become interested in medical travel, and what’s the fit for NLA? TT: I went to a third-party administrator convention (Health Care Administrators Association) in San Francisco in July of 2008. That was a huge eye-opener. I was very surprised to hear IVF and infertility even mentioned at the convention. I perked right up and began asking, “What’s going on? Why are they talking about this?” More recently, we at NLA started hearing that the egg donor agencies are looking for egg donors abroad. They are advertising and using the medical doctors, but they have no access to insurance policies because most policies are restricted to the United States. MTT: What product or products are you considering offering? TT: There are more than 40,000 infertility cases discovered each year in the United States. The problem is not going away. The procedures aren’t getting cheaper, and the elements involved in IVF aren’t going to become less expensive. The intended parents (or parent) are going to go abroad where they can get an IVF procedure at 1/3 the price—plus you get free airline tickets. We’re looking to create a package for the industry that covers those individuals. MTT: What obstacles do you see to creating and selling such a product? I think the biggest thing is fear on the part of both clients and the industry. Personally speaking, just a few months ago, I was saying “no way” to a medical travel option, plus my carrier wasn’t going to cover it. We always try to give our clients a choice, so if there’s a demonstration of a desire from our industry to choose this option, it would be silly not to create the product to back them up. MTT: Do you have a timeframe in mind for its creation? TT: Well, I have to tell you that in the typical insurance world where things move at a snail’s pace, NLA adjusts and shapes its policies like a Ferrari. If we can prove the risk ratio in this international market, it could be by the end of next year. It’s really a matter of presenting to our carrier and digging in to see who these people are. We’re a Lloyd’s cover holder. There’s no one else outside our company other than the carrier who backs our policies. They’ve entrusted us in this market because we have a proven ratio with them. As long as we can support a product through actuarials, we have their backing. So once we prove this one, as I believe we will, it won’t take long to bring to market. About Trish Taylor Medical Tourism: Health Care Free Trade Reprinted with the permission of the National Center for Policy Analysis. The story originally appeared online at http://www.ncpa.org/pub/ba/ba623/ Global competition in healthcare is allowing more patients from developed countries to travel for medical reasons to regions once characterized as “third world.” Many of these “medical tourists” are not wealthy, but are seeking high quality medical care at affordable prices. To meet the growing demand, entrepreneurs are building technologically advanced facilities in India, Thailand, Latin America, and elsewhere, and are hiring physicians, technicians, and nurses trained to American and European standards to run them. How Patients Obtain Treatment Abroad. More Health Plans Cover Medical Travel. Denver-based BridgeHealth International also has a provider network of offshore hospitals, clinics, and physicians. It works with insurers and employer health plans to facilitate workers’ treatment abroad. Insurers Aetna and Cigna both report growing interest in medical tourism among employers. Mercer Health, an employee benefits consulting firm, is helping several Fortune 500 employers use medical travel to help stem the rising cost of employer-provided medical coverage. Treatment Abroad Costs Less. Fees for treatments abroad range from one-half to as little as one-fifth the price in the United States, depending upon the destination country and type of procedure performed. For example: A rhinoplasty (nose reconstruction) procedure that costs only $850 in India would cost $4,500 in the United States. [See the figure.] Magnetic resonance imaging (MRI) in Brazil, Costa Rica, India, Mexico, Singapore, or Thailand costs from $200 to $300, compared to more than $1,000 in the United States.
Why Treatment Abroad Costs Less. Lower Labor Costs. In the United States, labor costs equal more than half of hospital operating revenue, on the average. Yet, Indian physicians often earn only 40 percent as much, and many Indian nurses earn only one-tenth as much as their American counterparts. Less Third-Party Payment. In the United States, patients spend only 13 cents out-of-pocket for every dollar they spend on healthcare; insurers or government pay the rest. In countries with growing, entrepreneurial medical markets, patients pay more out-of-pocket. For instance, local patients pay out-of-pocket for 51 percent of healthcare in Mexico and 78 percent in India. Consequently, providers must compete for patients based on price. Limited Malpractice Liability. Malpractice litigation costs are lower outside the United States. American physicians in some specialties pay more than $100,000 annually for liability insurance, while a physician in Thailand spends about $5,000 per year. Price Discrimination. Medical suppliers often charge customers in lower income countries less than customers in higher income countries for the same product or service. As a result, hospitals in developing countries pay much lower prices for medical supplies, equipment, and drugs than do hospitals in rich countries. For instance, wholesale prices for the artificial joints and other equipment used in hip replacements are much less in India than in the United States. Measuring Quality. Obstacles to Medical Tourism. What Public Policy Changes Are Needed? Modernize State Licensing Laws. Medical licensing laws should be brought into the information age, where distance (or country) is irrelevant in procuring many medical services. Foreign physicians who meet standard criteria should be considered licensed if their skills have been evaluated and approved for inclusion in an insurer’s network. Allow Financial Incentives. Insurers and employer-sponsored health plans should be able to offer financial incentives for seeking care abroad, much as they do currently for medical services within their network, without facing increased liability risks. Legislation such as ERISA should not penalize providers who offer lower cost treatment options for patients willing to travel overseas for care. Lead by Example. Federal and state government should lead by example, by allowing Medicare and Medicaid programs to send willing patients abroad. Medicare would particularly benefit from cost savings since it pays for a large volume of orthopedic and cardiac procedures. Conclusion. Devon Herrick is a senior fellow with the National Center for Policy Analysis. Med Tours International Offers the First Ever Group Medical Tour Agreement Allows Companion Global Healthcare Clients to Choose India
Key Issues & Facts Analyzed
Key Players Analyzed Is “medical tourism” — Americans’ going abroad for cheaper treatments — good or bad? The answer is “yes.” It’s both. But one thing is for sure: Medical tourism is here to stay.
Inflation's Threat to Medical Tourism Does anybody write down treatment costs anymore in anything but pencil? So figures can be quickly erased and revised. Various factors have combined recently to fuel double-digit rates of increase in treatment costs at many destinations, sometimes over mere weeks. A recent client was stupefied by the spiraling cost of care. The quoted price for a hysterectomy surged 22 percent in two jumps over three months. (No other details can be divulged under terms of a confidentiality agreement.) Far from being an isolated case, cost increases of that magnitude have not been uncommon. Commodity-driven inflation, exchange rate volatility, and strong economic growth in major medical tourism destinations have prompted foreign hospitals in many areas to hoist prices. But the pace and scale of the price increases pose a disturbing question. Have the recent increases been an unusual, brief phenomenon? Or are they a harbinger of more to come? If treatment price increases slow with the expected drop-off in global inflation, the startling increases of recent months will be viewed as a brief price tsunami -- simply, evidence of volatility in global markets generally this year. But what if global inflation retreats only temporarily, or remains stubbornly high in any country now popular as a medical travel destination? How long would it take for price inflation to erode, even obliterate, the appeal of traveling there for healthcare? It's a mathematical certainty that given highly variable inflation rates, over time the financial attractiveness of traveling from a low-inflation nation to a high-inflation country for cheaper healthcare will diminish. At some point, the financial appeal (the savings) disappears completely. The danger of recent inflation levels is that process could unfold faster than widely understood. To appreciate just how quickly, take the example of how greatly U.S. domestic prices changed over two seven-year periods. During the high-inflation period between 1974 and 1980, annual U.S. inflation ranged from 4.9 percent to 13.3 percent and averaged 9.37 percent. The result: what cost $100 in 1974 rose to $185.81 by 1980, a near doubling. Now compare that with the increase in prices over the low-inflation period between 1997 and2003. During that seven-year stretch, U.S. annual inflation ranged from 1.6 percent to 3.4 percent and averaged 2.18 percent. What cost $100 in 1997 cost only $116.33 in 2003. The difference between average inflation rates of 9.4 percent and 2.2 percent over seven-year stretches meant a difference of 69.5 percentage points (85.81-16.33) in the scale of price increases over the two periods. The same effect now threatens to unfold regarding the arbitrage in international healthcare costs. Instead of two periods, the impact would be evident in the rapid narrowing of price differences between national healthcare markets: between the cost of care in medical tourism destinations plagued by high inflation, and the steadier rates of care in medical travelers' home nations. Look at current rates of inflation around the world and imagine the impact on the price competitiveness of the competing medical tourism destinations if current rates were sustained.
The primary causes of the recent worldwide acceleration in inflation are well known: big increases in global commodity prices powered in large part by rapid economic growth in China and India, as well as Brazil and Russia. Fast growth in the four so-called BRIC countries is fueling steady, strong growth in demand for commodities, particularly food and fuel. In recent weeks global inflation has shown signs of coming off the boil, as commodity prices slid back from historic highs amid evidence of a slowdown in global economic activity. The world's four largest economies -- the United States, Japan, the euro zone, and United Kingdom -- now all are in jeopardy of slipping into recessions, caused in part by the damage inflicted on consumer spending, corporate profits, and employment by surging prices and operating costs. The price of oil has now dropped nearly a quarter from the record high of $147 a barrel reached in early July. After rising to a record $1,100 per metric ton in May, the price of rice -- a food staple throughout the developing world -- has dropped 40 percent to the $600 to $700 range. Global prices for wheat, copper, palm oil (used to produce cooking oil), and a host of other commodities have also declined substantially. Nonetheless, many factors point toward the global economy experiencing persistent high inflation well into the future. And those forecasts are based solely on known and predictable factors (e.g. projections of supply and demand over time for oil, natural gas, iron ore, etc). It's inevitable, however, that commodity prices will also be whipped by unpredictable events (i.e. droughts and floods in major food production areas, war in the Middle East causing the price of oil to skyrocket.) As recent experience has shown, when global business costs accelerate, global healthcare costs quickly follow suit. What's poorly understood—or at least seldom acknowledged—is how cost increases vary by locality. It's how effectively any country responds to inflation that could separate the winners from the losers among competing service destinations in the future. To help anticipate the impact, here are a couple of factors to bear in mind:
Robin Elsham is the managing director of Patients With Passports Corp., an international healthcare arranger based in St. Paul, Minnesota. He can be contacted at robin.elsham@patientswithpassports.com (Previously published in Your Medical Travel, www.yourmedicaltravel.com) According to the National Coalition on Health Care, roughly half a million Americans sought medical care abroad in 2006, 40 percent of which were dental tourists.
*Dental cost figures from www.revahealth.com. Although these countries are on the top of the list for dental tourism, countries such as Singapore, India, Panama, and Turkey, among others, have started offering dental procedures to Americans looking to travel abroad for care. Before traveling anywhere for dental tourism, the American Dental Association (ADA), advises patients to check with the health department or ministry in the destination country to see what national guidelines are in place for dentists. The ADA website also has an International Dental Associations section, where patients can contact dental associations in any country. Visit http://www.ada.org/ada/organizations/international.asp, to find contact information and a Web site link to the selected country’s association. Always remember to ask the qualification and schooling of the dentist you will be seeing. Also, if you are booking your trip through a medical tourism company, ask a representative if you can speak to a patient who has already used their services, or for a customer testimonial. Here are a few medical tourism companies that offer dental tourism packages:
MedTrava to Sponsor The Medical Travel Road Show in Kick-off Locations Dallas and Austin, Texas Saturday, October 25 through Sunday, October 26, 2008 Austin, Texas – August 21, 2008 –As the medical tourism industry continues to grow in popularity, healthcare companies have begun to sponsor medical conferences to help increase consumer awareness and understanding of this new trend. MedTrava (www.medtrava.com), a Texas-based medical travel company dedicated to helping patients obtain high-quality, affordable, offshore healthcare in India, recently announced their sponsorship of The Medical Travel Road Show in Dallas and Austin. The Medical Travel Road Show, a medical tourism expo focused on bringing healthcare information and advice to the masses, features exhibits on medical tourism, healthy living, free health screenings, and more. The show brings together hospitals, providers, medical travel experts, spas, and wellness centers from around the world to offer health education and guidance. “Given the rising cost of healthcare in the United States, more and more Americans are choosing to travel overseas for their medical treatment. Heart surgery, total hip resurfacing, knee replacements, gastric bypass, dental, and cosmetic surgery are all popular treatments being sought overseas” says Poonam Dhawan, founder and CEO of MedTrava. “With the emergence of 5-star hospitals, with highly qualified doctors, and savings of over 60 to 80 percent, it’s no surprise that nearly a million medical travelers are already heading overseas for treatment. We are excited to sponsor The Medical Travel Road Show, which offers a one-stop venue for consumers to get insight into the medical tourism process, global providers, and international patient experience,” she adds. “Not only consumers, but companies evaluating medical travel will benefit from this first of a kind expo.” Registration for the Dallas and Austin expos will soon be active. For general questions or assistance with registration, please contact Willie Moreno at 804.266.7422 ext. 7408 or willie@transmarx.com. Admission to Your Medical Travel & Health Expo is $5.00 per person when pre-registering online at www.themedicalroadshow.com. Bloggers, go to blog.themedicalroadshow.com. About Your Medical Travel & Health Expo About MedTrava Asia’s biggest landmark healthcare congress – Global Health Conference (GHC) 2009—Announces Its Agenda: How Should Future Models in Healthcare Delivery be Re-Tooled to Handle Disease Management? Another contributing factor that will shape future care models is the growing number of highly valued patients globally – many of whom are crossing international borders in search of quality care and access. How should hospitals convert their centers of excellence to cater to this growing sector? How can they adequately build capacity and expertise to ensure they are able to meet new and growing demands? Leaders in global healthcare will be tackling these issues head-on at Asia’s biggest landmark healthcare congress, GHC 2009, which will feature two co-located events, “Healthcare Cities & Hospitals of the Future” and “Crossing International Borders” (February 23-26, 2009, Singapore). For more information on the event, please visit www.magenta-global.com.sg/healthcare or kindly contact:- Attn: Ms Catherina Koh Healthcare Travel Congress set to tackle major issues in medical tourism industry
“It’s been simply overwhelming the caliber of people wanting to take part in the event,” says Sietske Meerloo, marketing manager at IIR Middle East. “Medical tourism is one of the fastest growing industries in the health and tourism sector, and because of Dubai’s position as a global hub, everyone knows that the Healthcare Travel exhibition in November is the place where deals will get done.” She adds, “We’re seeing big names and less well known health providers in the industry from all over the world signing up to take part.” Medical tourism is expected to become a $100 billion dollar industry within the next four years, and countries in developing parts of the world are increasingly looking at ways to adapt their health systems to attract business. However, the phenomenon of patients crossing borders to receive treatment in foreign lands for any type of condition one cares to imagine is not without risk. Meerloo indicated the healthcare travel event is the ideal platform to address these issues and generate solutions to them. “Obviously there are huge networking opportunities for participants, but a major element of the event is to address the major issues,” she says. “Whether it’s international accreditation or bioethics, healthcare travel is all about tackling these issues head-on.” Although there are many issues to be discussed, the positive outlook for the medical tourism industry is apparent. It’s an exciting time for the sector, and as more countries offer their services to foreign patients and more insurance firms enter the market, the range of treatments on offer becomes broader. This fact hasn’t been lost on the United Arab Emirates (UAE), which is keen to boost the number of foreign patients already visiting the country. Nasser Khalifa Al-Budoor, the assistant undersecretary for International Relations and Health Affairs at the UAE Ministry of Health, suggested the country is set to become a popular destination for health tourists. “We don’t have exact figures on the number of people coming for treatment yet, but numbers are increasing for health tourism,” he says. “They trust our clinics for treatment. We have a good product with good pharmacies. The cost of medication and treatment is high, and people looking for lower costs are now coming to Dubai,” he added. For further information please contact: |
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Editor's Note: This newsletter is for informational purposes only and should not be construed as medical advice.