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THIS WEEK IN MEDICAL TRAVEL TODAY by Amanda Haar, Editor Greetings, While healthcare reform is certainly driving much of the conversation in the U.S. Congress, it is allowing numerous organizations representing the many different facets of medical travel to step forward and explain their offerings, dispel many misconceptions, and outline the advantages of medical travel. And if the recent surgery noted in Newsweek's blog on medical tourism (see INDUSTRY NEWS) is correct, it seems the majority of Americans are paying attention and giving serious consideration to their options. We’ve interviewed T. J. Mundheim, M.D., of Medical Group Software and learned how his company is hoping to address one of the greatest areas of concern to consumers considering travel abroad for care. We welcome your comments, story ideas, and press releases. Cheers, Amanda Haar, Editor
Editor's Note: Combine 15 years in practice, followed by two years with a growing medical travel facilitator, and an inherent knack (and liking) for solving tough IT problems, and it would seem that T. J. Mundheim, M.D., is well poised to tackle the industry's most persistent medical records challenges. Medical Travel Today recently caught up with Dr. Mundheim to learn about how Medical Groupware IT products, a division of Hygeia, streamline the flow of medical information for patients and professionals and could eliminate one of the biggest areas of concern for patients considering medical travel. Medical Travel Today (MTT): First, tell us how you got involved in medical travel. T.J. Mundheim (TJM): Back in 2007 and 2008, I worked with a medical tourism facilitator. The initial idea was to help them shape and grow the facilitation business, but over time the focus shifted to IT solutions. Through the experience I learned a lot about what is and isn't available in terms of information. I did a great deal of travel in Latin America and saw first-hand how record retrieval and communication between physicians and patients, and physicians and hospitals regarding patient care and post-care was being done. For many facilities, they simply don't have an efficient record transfer system, and the concept of building one, not just for foreign patients but domestic ones as well, was just too huge and intimidating. Many simply don't deal with it at all. That's precisely the issue Medical Group Software is designed to solve. MTT: There are a lot of electronic record solutions out there. How is this one different? TJM: The biggest difference is how it functions: Medical Groupware actively goes out and looks for your healthcare record and retrieves it. But more importantly, it does not reposit them. The record always sits in the original electronic medical record system (EMR). The only person who can grant access for record retrieval is the individual patient. They say, "Sure, Hospital Y can have access to my records with Dr. Z." The software then accesses the doctor's records, extracts what relates to the patient, and then completely encrypts the data and de-identifies the patient during transfer. Once it's all gathered at its destination, the information is re-assembled in a narrative format. But let me also add that the software does more than EMR management. It has functionality in terms of appointment scheduling, prescription refill, online bill pay, and insurance verification. MTT: I'm assuming the various hospitals and physicians will need to have the software. What are the system requirements and cost? TJM: Here's the good news followed by more good news: it doesn't matter what system you're on. The software will work with it. The other good news is that it's free. The hospital need only request it. MTT: Well forgive me for asking, but if you're giving it away, how do you make money at this? TJM: That's a fair question. We've got two means of income. The first is a transaction fee that will be charged to physicians. It's really quite minimal and doctors are open to it as the use of the software actually allows them to cut staff. The record transfer pretty much happens without their even being aware of it. They don't need to keep someone on to deal just with these types of exchanges. Our cost versus a traditional employee cost is a minute fraction. In terms of patients, for a minimal annual fee, they too can also have complete access to their records. We're talking $5 to $10 USD annually. And if you're someone who has a lot of care issues, this is a small price to pay versus the headache of dealing with traditional records transfer. Plus, for patients traveling for care, they know without a doubt their records are available to the treating physician. Even if the doctor they are going to doesn't have the software, the patient does and they can simply pull up their records for the physician. Our mission is to provide a way for the patient to not only have access to their record, but to have a life care plan that is accessible to them and the provider that is assisting them no matter where they are. MTT:So at this point are you targeting physicians, hospitals, or patients? TJM: Frankly, we're trying to get on as many systems as possible. We're in the late stages of beta testing with a number of clinics and we're working with a major insurance company as well as labs and other medical facilities. We really would like to continue beta-testing in a number of different types of facilities. The more hospitals and facilities that come on, the better it will be for the patient. About T.J. Mundheim, M.D. Newsweek Takes Note of Medical Tourism The August 7, 2009, edition of Newsweek's blog 'The Human Condition' examines the reasons for and risks associated with medical tourism. The blog and reader comments can be viewed here.
Businesses Can Improve Cash Flow by Outsourcing Medical Procedures Alpharetta, GA (PRWEB) August 10, 2009 -- Companies that are self-insured can reduce their expenses by sending employees overseas for certain medical procedures with no compromises in safety or comfort. Similarly, insurance companies can cut costs by outsourcing some operations for their policy holders. To assist American companies in dealing with hospitals and surgeons in other countries, Global Surgery Network Inc. (GSN) has set up a new Professional Services Division. Offshore treatment is not intended to replace emergency operations, but planned and necessary orthopedic procedures for hips, knees, and backs have proven to be ideal ways to cut costs, and some insurance providers are even eliminating deductibles and co-pays. Even when the added expenses of travel and first-class accommodations for both the patient and a companion have been factored in, the bottom line reveals savings too substantial to ignore. At least one U.S.-based insurance company, Anthem Blue Cross and Blue Shield, has already signed an agreement to have elective surgeries performed in India, in a program that meets all guidelines set by the American Medical Association. Some of the country’s most prestigious medical institutions -- Harvard University, Johns Hopkins, and the Mayo Clinic -- have international divisions that are operating hospitals in India, Panama, and Thailand. Self-insured companies and the insurance industry initially made arrangements with overseas hospitals directly, but found that arranging travel, transportation, and accommodations to coincide with the medical procedures was a daunting task. Now they are turning to facilitators such as GSN, one of only five companies in the United States accredited by the Medical Tourism Association as a Certified Facilitator. Schafer has been asked to speak about medical tourism at the 2nd Annual Employees Benefits Group Conference September 13 - 15, 2009, in Atlanta, Ga.
Worldwide Medical Partners Announces the Expansion of Its Medical Travel Services to South Florida Insurers, Employers, and Individual Consumers Miami, FL, August 16, 2009 --(PR.com)-- Worldwide Medical Partners (WMP), Miami Shores-based company announces its inception as a subsidiary of Worldwide Managed Care Partners, beginning full operation as of July 1, 2009. Created to fill a void in the local marketplace in the area of medical tourism and to provide cost containment solutions for insurers, employers, and individuals, WMP pledges to provide of the highest quality of healthcare anywhere in the world. WMP has created a sophisticated network of world-renowned providers throughout several destinations in Central and South America, the Caribbean, and Europe, enabling consumers to realize substantial savings on medical treatments and procedures. The emergence of disruptive healthcare innovations such as medical tourism, present an industry paradigm with new players, new delivery models, new ways of partnering, and new value propositions. Research suggests that while traditional roles in the healthcare delivery system are being threatened by these innovations, they may also provide new and rewarding opportunities and alternatives. The overarching goal in healthcare is to provide the highest quality of care for the patients. Innovative advances in medicine and the globalization of healthcare have undoubtedly improved patient care and fueled global organizational growth. The principle behind medical tourism facilitation is to overcome the formidable challenges of international medical travel by dramatically simplifying and accelerating how companies and individuals are able to integrate their business processes and gain the insight needed to respond adeptly to market demands. “Built on a platform of high standards and a service-oriented architecture, WMP provides a unified cost containment solution that allows our clients to greatly reduce expenditure and increase efficiency and agility by consolidating the logistics of medical travel” says Ves Gitchev, M.D., executive director. WMP’s consumers gain the ability to be on the cutting edge of the globalization of healthcare to meet market demands more rapidly, and allows for greater levels of efficiency and control over their healthcare alternatives.
Mobile Surgery International Assembles Team of Nationally Recognized Orthopedic Surgeons AVENTURA, Fla. August 4, 2009 — Mobile Surgery International (MSI) has assembled a core team of highly specialized, nationally recognized orthopedic surgeons who have agreed to work with the company in implementation of MSI’s surgical business model of Centers of Excellence with Global Convenience™. The team will handle a broad range of non-emergency orthopedic procedures domestically and abroad. The team represents a total of 80+ combined years of orthopedic experience, operating in and outside of the United States and includes:
“Mobile Surgery International’s orthopedic surgery capabilities are built first and foremost on the experience, focus, and skill level of our surgeons,” says Arnon Krongrad, M.D., chief executive officer and medical director of the company. “Our surgeon-driven service model combines ability to source cost-effective and appropriate operating room capacity and machinery, sophisticated surgical expertise, and mobility. It offers domestic and foreign payers and uninsured, self-insured, under-insured, and self-directed patients a way to overcome financial, cultural, and geographical barriers to treatment choice and quality.”
NACO, Mexico, Aug 13 - Retired police officer Bob Ritz has health insurance that covers his medical and dental care in the United States. But every few months he drives from his home in Tombstone, Ariz., to this small town in northern Mexico to avoid the healthcare costs that aren't paid by insurance. "I pay $400 a month for my health insurance, and it's still cheaper to come to Mexico," says Ritz, 60, as he stood outside a sun-bleached pharmacy in Naco, a few hours drive southeast of Phoenix. President Barack Obama is locked in a bitter fight to overhaul U.S. healthcare, as he seeks to increase the number of Americans getting coverage and drive down costs of around $2.5 trillion a year. Republican critics charge that Obama and his Democratic allies in Congress are seeking a government takeover of healthcare that will drive up the budget deficit. With Washington bickering over how to reform the system and contain its spiraling costs, many Americans like Ritz simply head to Mexico to get care they can afford. The total number making the trip is unclear. But a recent study by the UCLA Center for Health Policy Research estimated that nearly 1 million people from California alone seek medical, dental, or prescription services in Mexico each year. Some making the trek have little or no medical coverage. Others like Ritz are on fixed incomes and want to avoid co-pays and deductibles charged by U.S. insurers on top of policies that routinely cost from a few hundred dollars to a few thousand each month. "The very wealthy can afford whatever they want, the very poor get it through aid, but the working and the middle-class have to struggle to pay insurance," says Ritz, who worked as a police officer in Chicago for 28 years. "I'm very lucky to live near enough to Mexico to get good healthcare at a reasonable price," he adds. Healthcare reform is the flagship domestic policy drive of Obama's first year in office. He wants coverage for around 46 million uninsured Americans in order to rein in rising medical costs and to regulate insurers that already provide care to millions more. Republican opponents say Obama's plan amounts to socialism by stealth and argue that its trillion-dollar price tag will hurt the economy as the United States remains mired in the worst recession in decades. While the bitter row continues to rage at town hall meetings across the United States, signs of the U.S. system's failings are visible in Mexican border cities, where cut-price pharmacies, dental clinics, and doctors' surgeries vie for business from Americans who can't afford treatment at home. In Tijuana, where medical tourism from neighboring San Diego is big business, clinics offer operations ranging from cut-rate cosmetic procedures to hysterectomies and bariatric surgery to curb obesity. "I waste up to four hours coming to an appointment, but it's worth it as we'll save thousands of dollars," said Beatriz Iturriaga, a 26-year-old mother of two from Eastlake, south of San Diego, who paid $6,500 for bariatric surgery at a Tijuana clinic that would cost up to $40,000 stateside. At the other end of the cost spectrum in Naco, Mexican physician Sixto de la Pena Cortes charges the 15 or so Americans that trek to his clinic-cum-pharmacy each week $20 for a check-up -- the cost of an average co-pay in the United States. "Most common (ailments) are bronchitis, pneumonia, and stomach problems," says de la Pena Cortes, 62, who adds that he has also set broken bones and arranged for an appendix to be removed at a hospital in nearby Agua Prieta at a cost of around $2,000. (Additional reporting by Lizbeth Diaz in Tijuana and Julian Cardona in Ciudad Juarez; editing by Eric Beech)
The Medical Tourism Report: U.K. Offers Insight into Medical Tourism Sector Research and Markets has announced the addition of the "The Medical Tourism Report: UK" report to their offering. The Medical Tourism Report: UK was conducted in June 2009 in association with the International Medical Travel Association. With a sample size of 7,000, the report is able to provide valuable exploration of the medical tourism sector. The first and largest of its kind, the survey aims to represent and understand the current and potential medical tourism markets. The results detail a number of issues that hold significance for international healthcare providers and medical tourism enthusiasts, such as current and potential behaviors, motivations, influencing factors on destination and provider selection, as well as the impact of the global financial crisis (GFC)on medical tourism. Key results from the report:
Key Topics Covered:
For more information visit: http://www.researchandmarkets.com/research/3cf3b4/the_medical_touris
Uninsurance Among Full-time, Low-income Workers Jumped 35 Percent in a Decade
SERVICE SUMMIT GUATEMALA 2009 to Provide Matchmaking Meetings for Medical and Wellness Services The Service Summit Guatemala 2009 scheduled to take place in Guatemala City, Central America, September 10-14, 2009, will feature unique Matchmaking Meeting Program of medical and wellness services. Selected companies are recognized for their high level of quality services, modern infrastructure and equipment, and competitive prices. Plus, all services are provided with the warm, personalized approach considered by many to be an integral part of the Guatemalan culture.
World Stem Cell Summit to be held in Baltimore Newswise — This summit will attract more than 1,200 experts from more than 25 countries and across the United States. It will feature more than 100 speakers, including governors, federal officials, and top researchers and scientists and will discuss new federal stem cell policies, scientific discoveries, and human interest stories. This is your chance to meet and talk to all the experts at one location and time with on-the-record sessions, press briefings, and interviews. The World Stem Cell Summit, held this year at the Baltimore Convention Center on September 21-23, 2009, is the only conference that combines this mix of researchers, policy makers, business leaders, and ethics and legal advocates to share, explore, and discuss the latest breakthroughs and advancements in the emerging field of stem cells. Follow the latest on the conference arrangements on the Website and Twitter site. Story possibilities will be posted by participating universities and agencies on the conference news blog. Conference web site: http://www.worldstemcellsummit.com
Thailand Convention & Exhibition Bureau to Sponsor the 2009 World Medical Health Tourism Conference in Phuket Thailand Convention & Exhibition Bureau (TCEB) is set to sponsor the World Medical Health Tourism Conference: A New Way Forward, which will be held in Phuket, Thailand, September 2009. TCEB’s participation and sponsorship in this internationally diverse networking event will aim to promote Thailand on an international scale as a medical tourism destination and a preferred venue for international meeting, incentive, convention, and exhibition (MICE) events. The whole of Phuket Island is getting behind the conference, which will cater to more than 1,200 delegates. Local supporters range from local community groups, tourism operators, and many of the major hoteliers and resort owners, namely Woraburi Phuket Resort, Millennium Resort Patong, The Moevenpick Resort, Karon Beach Resort of Kata Group, Aquamarine Resort, Cape Panwa Hotel, and Andaman Seaview Hotel group. Phuket, dubbed as the medical tourism hub in Asia, is the ideal location to hold the conference because of its infrastructure, capacity to host a massive number of international guests, and the availability of cutting-edge technology and internationally trained medical experts manning their world-class medical facilities. Sometime within the next month the floor plan or layout for exhibitors at the venue, Hilton Phuket Arcadia Resort & Spa, will be published online and application forms will be available for the exhibitors to download from the Web site. Many pre-conference and post-conference activities have been planned for the conference, which early estimates expect to bring a windfall to Phuket of about $10 million over the two-week period. Interested parties are advised to visit the conference website: www.sosmedicaltourism.com for more information. Alternatively, for more information call + (66)76-289-800, to request a printable registration brochure by email sosmedical@sosmedicaltourism.com or sosmedical@ymail.com
Omanexpo Organizing Major Health Exhibition for October 19-21, 2009 In view of the rapid growth of Oman’s health and medical sector, Omanexpo LLC is currently organizing an international exhibition called MedHealth & Wellness to be held on October 19-21, 2009, at the Oman International Exhibition Centre in Seeb. MedHealth & Wellness 2009 will showcase everything required in achieving and maintaining good health and well-being. Supported by the Ministry of Health (MOH), the three-day international exhibition will feature medical tourism, health products and services, laboratory and medical equipment, pharmaceutical products, hospital and clinic infrastructure, sports and fitness, and alternative therapies. “We envision MedHealth & Wellness 2009 as the definitive event in Oman for everything related to healthcare, medicine, and fitness. It will be highly relevant to all medical professionals in the sultanate as well as to everyone looking for ways to effectively improve their health,” says C.J. Paul, general manager of Omanexpo LLC, the leading exhibition management company in the sultanate. Paul pointed out that, with the official support of the Ministry of Health, MedHealth & Wellness 2009 is expected to attract the participation of leading companies in Oman’s vibrant health and medical industry. In line with this, a briefing on the exhibition will be held on April 20 at the Crowne Plaza Muscat to inform all medical equipment suppliers in Oman about MedHealth & Wellness 2009. “The strong presence of local companies in the exhibition will prominently showcase the quality of healthcare in the sultanate and also clearly reflect the continued development of Oman’s vibrant health and medical industry,” Paul stresses. Apart from local companies, MedHealth & Wellness 2009 is also expected to attract many international exhibitors who want to take full advantage of the growing opportunities in the sultanate’s medical sector. In addition to the Ministry of Health, MedHealth & Wellness 2009 is also supported by Middle East Health magazine as the print media partner; Malaysia Healthcare.Com, Global Ayurveda and Placid Way as the online media partners; and Becker Travel as the official travel partner. For stall reservations or for more information on MedHealth & Wellness 2009, please contact Melwin D’Cunha, Project Manager, at tel. no. +968-24660124, mobile no. +968-92881982, or e-mail melwin@omanexpo.com. More details about the event are also available online at www.omanexpo.com/medhealth.
Date Set for Healthcare Travel Exhibition & Congress in Dubai: October 27-29, 2009 With the healthcare travel industry poised to play an important part in Dubai's growth strategy, the Institute for International Research (IIR) Middle East, the organizers of the first medical tourism conference in the United Arab Emirates (UAE), which concluded in Dubai, recently have reported high levels of interest from a potentially huge international market. "Research unveiled at the event indicated a global market of around two million medical travelers a year and an industry constrained by hospital capacity and lack of consumer familiarity with medical travel," says Sietske Meerloo, marketing manager at IIR Middle East and organizer of Healthcare Travel Exhibition & Congress. IIR Middle East is also the organizer of the Arab Health Exhibition and Congress, the region's premier event for Middle East healthcare that takes place in Dubai 27-29, October, 2009. “Large numbers of hospitals and clinics around the world are attempting to tailor their health services to cater to medical tourists," Meerloo added. "Several major insurance companies offer a travel component in their policies, and governments are looking closely at policies to take account of the trend." The health care event was officially opened by Haidar Al Yousuf, M.D., transition director at the Dubai Health Authority, who highlighted the importance the Authority is placing on the future of medical tourism. "As we look to develop our domestic health strategy, we also want to develop a joint strategy with our colleagues in the Department of Tourism & Commerce Marketing (DTCM), for the future of health tourism in Dubai," says Dr. Al Yousuf. "The health care sector in Dubai will become an increasingly attractive place for international health care investors, providers, services, facilities, and other health care professionals." PlanetHospital, a California-based leader in medical tourism, used the event as a platform to announce the official opening of its Jeddah Saudi Arabia office to serve inbound and outbound medical tourists from the Arabian Gulf region. "The Gulf has the potential to drive growth in medical tourism," says Mohammed Alarifi, managing director for the new operation. "It is not only a destination from where patients seek medical care abroad but is also becoming a medical tourism destination itself thanks to major hospital developments throughout the region." The American Hospital Dubai also had high visibility at the event. There was "a lot of exchange of experience among colleagues from around the world," says Naser Saleh, director of marketing and sales. “On the conference side, the sessions were very informative." Gary Miller, CEO of Health Travel TV, says the event had been important for them. "We have a unique product, and we’re the only broadcast media here dedicated to this area. I’m coming back to Arab Health in January." Organized in association with the International Medical Travel Association, the Healthcare Travel Exhibition and Congress was supported by the UAE Ministry of Health and the Health Authority of Abu Dhabi. Platinum sponsors were Singapore Medicine. Gold sponsors were the American Hospital Dubai and Dubai Health Authority. For details about Arab Health events, please visit: www.arabhealthonline.com
Healthcare Abroad and Health Tourism
1st International TEMOS Conference
to discuss about quality management, and the potential of health tourism & healthcare services abroad – from the stakeholders’ perspective. Please also visit the Conference Website for registration and further information!
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